Stevinson Imports

"I'd like to take a minute to express my sincere gratitude to both Liz and Mitch for assisting me during a high stress situation. My car is 5 months old- and I travel weekly all over the country...after a 10 day business trip, I went to the airport parking lot (during a May snowstorm no less), and found my car battery completely dead. Last night was incredibly stressful, on into this morning.  When I spoke to Liz, she was immediately "on it" organizing for me to be picked up, taken to the airport, and getting my car jumped. She was concerned, and sympathetic...all the while going above and beyond to take of the situation. Mitch, the driver, was wonderful. Again, he too was sympathetic and made sure that I was safe and all issues resolved. I was fully prepared to have a bad day today- but somehow Liz and Mitch managed to ease the stress and quickly get things resolved. With gratitude, New Jaguar XF Owner and Stevinson Fan"

Tara D.,May 2011

""Liz" my Jaguar service advisor was excellent, she explained everything to me, helped with questions and my car was repaired, serviced and washed in under 1 hour. Great job." 

Jim T.,April 2011

"I wanted to send a note to let you know how much I appreciate Justin Underwood's service and assistance over the years.

 

While I was living in the US I had my Porsche serviced exclusively at your dealership. Most every visit I was greeted by a friendly and cheerful Justin.  He always demonstrated empathy and concern in addressing the issues related to my vehicle.  Justin always explained everything to me in sufficient detail as I, like many Porsche owners, have a keen interest in my vehicle.  I came to quickly trust and rely on Justin's opinion. 

 

Now that I have moved home to Canada I am servicing my Porsche at a dealership near Toronto, Ontario.  I have yet to meet another service consultant like Justin and I thought this fact warranted an email to his management.  On at least three occasions (since moving home) I have reached out to Justin to get his input regarding the servicing of my vehicle up here in Canada.  The dealership in Toronto seems reluctant to spend time properly diagnosing issues with my vehicle?beyond identifying the obvious concerns (i.e. headlamp burned out).  Thanks to Justin's advice, I have been able to point the service consultants (and techs) in the right direction and although it has not been easy, all faults to date have been found.  The faults would not have been found without Justin's assistance?and knowledge.  I cannot emphasize enough how crucial his advice has been in ensuring my vehicle is properly serviced.  He is concise and accurate.

 

While working in Corporate America I managed many initiatives requiring dedicated and motivated individuals.  Justin displays the qualities that I often looked for (and still do) in team members.  He is committed to his job and does all he can to ensure customer satisfaction.  He demonstrates consistent balance in tempering the needs/demands of his employer and the customer.  In my opinion he truly represents your dealership and Porsche well. 

 

I wanted you folks to know how much I appreciate his efforts and how valuable I believe he is to your organization."

Kevin H.,March 10, 2011

"First rate advice and service.  No one wants to spend time or money fixing problems or even heading them off.  But Nick comes as close as conceivable to the automotive version of "painless dentistry".

Richard L.

"It has been about a month since we purchased our pre-owned Jaguar from Stevinson.  I want to express my sincere appreciation for your time and attention to us on this purchase. Working with you (Bill Shafi), Amy Rogers and Stevinson was a great experience.  We genuinely enjoyed buying a car from you and think the Stevinson dealerships are at the top of their class."

Lysle D.

"I was impressed with your staff's knowledge of my particular car.  I purchased the car in the summer and have been working out the bugs.  I live near Boulder and first used (another dealership).  I was surprised at their lack of knowledge.  Even though you are quite a bit further for me to go, I will be using your shop from now on.  By the way, Justin was great.  Thanks."

Paul B.

"Justin did a great job getting me in for service on short notice and then had me keep my car while the part was ordered and allowed me to come back on my schedule to get the part replaced in only a half hour.  As always your service department continues to impress me!"

William L.

"Marcus, Lucas, and Justin are first rate and this is quite simply the most positive experience I've had in the 8 years of owning my Porsche.  I have already told 3 people what a great experience I had at your dealership.  I had been taking my car to an independent shop but your professionalism, expertise, and reasonable pricing structure has made me a life-long Stevinson customer.  Great job!  Thank you for your hard work."

Jason S.

"Justin is a pleasure to work with every time.  He is the best service rep I have ever worked with."

Charlie C.

"Justin is outstanding and is the reason I contour to drive further for service.  He also gets significant credit for my new GT3 I just purchased from you."

Timothy Y.

"My service advisor Justin does a phenomenal job every time I visit.  The mechanics always do a great job and Todd Riggs always makes certain that I understand what work is being done.  I used to got to independent shops for servicing but a few years ago I came back to Stevinson and I will now by a loyal customer for years to come."

Bill L.

"Tim Hunt - Just a quick note to, once again, say 'thank you' for all the help in bringing the deal together.  You handled everything professionally, never once over-stated or under-stated what I was purchasing, and in general, you are a credit to the Stevinson organization.  The car is just fantastic!  I keep opening my garage door to peek inside to ensure that the Ferrari is, indeed, in there and it's not a dream."

Bob W.

"Still the best service in Denver.  Marcus, no one any better!!"

Gregory H.

"I can't say enough about the great service I always experience at your facility.  Whether I bring my car in for routine service or repair, I am always confident of a job well done.  I have been working with your service advisor, Justin, and couldn't be more happy with the customer service.  Simply outstanding.  I am also very impressed with your shop.  The house-keeping and cleanliness reflects well on the professionalism and pride of your technicians."

Tom B.

"As always, a very great environment in the Service department at Stevinson (Imports).  Justin, Marcus and the group always take great care of their customers - wouldn't even consider going anywhere else, even if there were multiple choices within the area!"

Eric C.

"I have always been impressed with the service at Stevinson but living in Parker it's not always convenient. Trying to support local businesses I let a new service repair shop give me an estimate on the replacement of my AC compressor. They were over $400 dollars more and one look around the place and I had no confidence in that I would receive a quality, timely repair. With the quality service, complimentary rental, clean vehicle and timely response, I have no reason to even look any place else in the future."

Bill G.

"I have worked with many different dealers/repair services over my life and I have never found anyone as good Nick. He knows his business, goes the extra mile to help, and has a personality/temperament that is reassuring and a pleasure to work with. I hope that you fully recognize his talent and treat him accordingly."

Gilbert H.